Contact Digital Camera Support

If you want to have your camera repaired, or to find your local contact, please visit the following site. Service Contacts / Local Contacts Please send your inquiry in any of the following cases. - If you cannot find the appropriate Ricoh digital camera contact information. - If you have any questions, comments or suggestions on RICOH Japan. - If you have any inquiries pertaing to your personal information which is collected when you use this form. To contact us, fill in the following form and click [Confirm]. The information submitted on this form will only be used to respond to your inquiry.

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1. Area
Asia Middle East Europe Africa North America South America Oceania Other
2. Please choose a category for your inquiry.
Accessories or parts Camera operation Connecting to other devices Firmware Malfunction Manual Opinion, Request Product information Service, repair, or purchasing locations Site downloads Software Technical consultation Others:
3. If your inquiry is about a Ricoh digital camera, which model is it?
Model: - Choose a model name -CX3GXRCX2GR DIGITAL IIICX1R10GX200G600R8R50GR DIGITAL IICaplio R7Caplio GX100GR DIGITALCaplio R6Caplio R5Caplio R40Caplio R30Caplio R4Caplio R3Caplio R2Caplio R1VCaplio RZ-1Caplio R1Caplio GX8Caplio GXCaplio RXCaplio 500SECaplio 500GwideCaplio G4wideCaplio G4Caplio G3, Model MCaplio G3, Model SCaplio G3Caplio RR770Caplio RR750Caplio RR730Caplio RR660Caplio RR630Caplio RR530Caplio RR330Caplio RR211Caplio RR30Caplio RR120Caplio RR1Caplio RR10RDC-i700RDC-i500RDC-7RDC-6000RDC-5300RDC-5000RDC-4300RDC-4200RDC-300ZRDC-300RDC-2ERDC-2Other
4. Which operating system(s) do you have on your computer?
Windows 7 Windows Vista Windows XP Windows 2000 Windows ME Windows 98 Mac OS X 10.6 Mac OS X 10.5 Mac OS X 10.4 Mac OS X 10.1.2 - 10.3.9 Mac OS 8.x-9.x Other
5. How do you normally download images from your digital camera to your computer?
Serial/Parallel port USB Card reader PC card slot Floppy disk adapter (FlashPath) Others:
6. Please provide a brief subject for your inquiry.
7. Please explain your situation in detail.
Tips Error messages displayed by your operating system or your camera are particularly useful when troubleshooting problems. Please include any error messages in your description of the problem.